Note: In order to dispatch your order immediately we require your complete shipping address including the zip code and phone number. Fill the complete address below and also send it by email to info@jiva.com. Non receipt of your shipping address may delay the dispatch of your order.

1. DISCLAIMER Jiva Ayurveda practices Ayurvedic approach of doshic balance. We do not treat emergency or acute cases, in case of an emergency we advise you to seek immediate medical attention at your local hospital. We practice a customized approach to your illness therefore, your results may vary.

2. For International shipments, additional charges for customs clearance of the shipment, if any, has to be paid by the recipient. Jiva Ayurveda has no control over these charges, nor can we predict what they may be.

3. In some cases, you may have to coordinate with customs, or local post office for the clearance of the shipment. In such cases, it may take upto 25 to 30 days to deliver the medicines. We will keep you informed with all relevant information.

4. The tracking of your order gets updated periodically to provide the most current status of the shipment. There may be a delay between scanning events and the availability of tracking information related to those scanning events. Depending on how recently your item was mailed, tracking information may not be immediately available (especially in cases when information is required by foreign post office).

5. Flight delays, cancellations and customs delays are beyond our control. Due to the time required for custom and import clearance and forwarding delivery timeline may suffer. Please note that the delivery timings will also be bound by the custom policies and regulations of your region.